This week is National Public Safety Telecommunicators Week, which is a time to honor the essential role of 911 dispatchers.

City Councilor Karen Gilbert, left, speaks with a 911 Center employee on Monday. Mayor Monroe Nichols, city councilors and ...

Emergency communication specialists are considered first responders in Colorado, but that isn't the case across the entire country.

The center’s director said there’s currently 14 openings for call takers, as well as other roles that haven’t been filled in ...

ALBANY, N.Y. (WRGB) - The new 911 call center in Albany is honoring "National Public Safety Telecommunicator Week" amid a push to hire more dispatchers. The Police Department says the center is ...

Tulsa’s 911 Call Center now includes a mental health clinician as part of a new initiative to better handle mental health emergencies. City leaders partnered with Family & Children’s Services ...

Tulsa Mayor Monroe Nichols, City leaders and Family & Children’s Services celebrated the integration of mental health ...

Telecommunications officers in Westmoreland County field over 1,000 calls daily and dispatch crews across over 1,000 square ...

Tulsa Mayor Monroe Nichols, City leaders, and Family & Children’s Services celebrated the integration of mental health clinicians in the City’s 911 Call Center on Monday. According to the City ...