DeKalb County dispatchers are getting an upgrade leaders hope will improve everyone’s safety. Michael Posey, the EMA Director ...

Shawnta Privette, the first African-American woman to serve as Baltimore City’s CAD Technical Manager, has built a barrier-breaking career in public safety and communications. At 53, she ...

Dispatch centers say the goal is to help free up dispatchers to focus on the emergency calls and to reduce wait time for ...

Stanislaus Regional 911, a partnership between Modesto and the county, plans to approve a CentralSquare computer-aided dispatch platform to be implemented in September, replacing an outdated system.

Cincinnati, Hamilton County, Warren County, West Chester and Northeast Communications have brought their Computer Aided Dispatch (CAD) programs together.

Modesto and Stanislaus County formed the Stanislaus Regional 911 center in 1999 through a joint powers agreement. Other cities contract with the center. It provides emergency dispatch services for ...

How Cloud-Native Technology Improves Resilience. The reality is that pressure on 911 call centers and dispatch systems is not going away, but many resiliency challenges can be addressed with cloud ...

Anderson County 911 dispatchers recognized for lifesaving decisions, 'I feel very honored' Travis Jacque Rose. ... "Additionally, we used the central square, which was their CAD, ...

The city of Spokane will have to establish its own full 911 dispatch service for the first time in modern memory after ...

Outage OUC CAD 911 Dispatch D.C. System Officials WASHINGTON (7News) — D.C.’s 911 dispatch system was down for several minutes Friday, according to the city’s Office of Communications.