Every day, 911 dispatchers across the nation report for duty, ready to answer the call — often from someone experiencing the worst moment of their life. These highly trained professionals serve as the ...

“I was hysterical because I had never called 911 before, and Jim had never ... The couple’s story highlights the importance of emergency dispatchers and the impact of their training in saving ...

Warren County and City of Vicksburg first responders come in a wide array of forms. From firefighters and medics to police ...

Emergency responders are sounding the alarm over what they say are unacceptable working conditions. “We’re screaming for help, and we need everyone’s support,” said one 911 dispatcher ...

It’s a call 911 dispatchers answer every day, but this morning, it was Westmoreland County Dispatcher Robert Frayvolt making that call for an emergency at his own home after his wife ...

A dispatcher ... are reaching 911 operators with more ease a year after an investigation by The Atlanta Journal-Constitution found significant delays for thousands of emergency calls across ...