The new Teams Phone Extensibility will allow organizations to get the best of their Teams platform by integrating it with ...

at risk of falling through' Microsoft today announced two software agents that automate certain business functions for ...

Microsoft's forays into artificial intelligence have placed Copilot and Agents as key drivers of business transformation in ...

Western Computer, a leading provider of Microsoft Dynamics 365 Cloud ERP and Customer Engagement (CE) solutions, is excited ...

Joining the likes of ChatGPT, Google Gemini, and xAI’s Grok, Microsoft 365 Copilot now offers deep research features. While ...

Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

Microsoft, the tech giant, has started working on native AI reasoning models codenamed MAI, a strategic move away from the ...