Two officers were dispatched to East Boston to check on a 911 call. On the way, the caller told the dispatcher it was their birthday. So the responding officers stopped to buy a muffin and candles.

BOSTON - The 911 system is down statewide in Massachusetts ... The state also provided regional dispatch numbers you can call in an emergency: Northshore: 978-538-6180 Western Massachusetts ...

AVA. YEAH, GUYS, GOOD MORNING TO YOU. WE ACTUALLY LEARNED FROM THE FIRE CHIEF THAT THIS HOME BELONGED TO A WESTMORELAND COUNTY 911 DISPATCHER. WE ALSO LEARNED THAT HIS WIFE WAS TAKEN TO THE ...