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World's Largest Call Center Deploys AI to "Neutralize the Accent" of Indian Employees
Fresh off the heels of the AI-powered accent adjustments in the Oscar-nominated 2024 film "The Brutalist," the French company that owns the largest call ... the average handling time," he added.
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Real-time AI voice technology alters accents in Indian call centers for better clarity
Teleperformance SE, the world's largest call center operator ... and reduces the average handling time." The technology analyzes speech input and modifies it to match a specified accent while ...