Scientists have just resurrected "ELIZA," the world's first chatbot, from long-lost computer code — and it still works ...

Online spending throughout the 2024 holiday shopping season reached a record high and was driven, in part, by generative AI ...

Here are seven key pieces of information to keep private from AI chatbots to protect your online privacy and security.

Artificial intelligence-powered chatbots helped consumers purchase and return products during the 2024 holiday season, ...

Deep discounts motivated holiday shoppers to spend, according to Adobe’s data. For every 1% drop in the typical price, demand ...

Online sales climbed 4 percent in the year-end buying period, as AI-powered chatbots facilitated sales and returns.

Personalized chatbots dating other chatbots on your behalf ... usher in a significant shift in the way people connect and meet online. At its investor day last week, executives from Match Group ...

Use of customer service chatbots jumped, and retailers experimented with applications. For some, it can be tricky to sort ...

Generative AI-powered chatbots that suggested links to retail ... 19% use them to find specific items online, and 15% use them to get brand recommendations. The 2024 holiday season showed that ...

A recent study by Adobe Analytics reveals that AI-powered chatbots played a significant role in influencing consumer spending ...

Thanh Long in HCMC had to visit a brick-and-mortar store after four days of failed attempts to resolve a delayed online order and frustrating interactions with a chatbot. On Nov. 18 he had placed an ...