If you're looking for the best CRM software on the market, we have you covered. These options can help your team manage ...

The new Teams Phone Extensibility will allow organizations to get the best of their Teams platform by integrating it with ...

at risk of falling through' Microsoft today announced two software agents that automate certain business functions for ...

Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

Microsoft CEO Satya Nadella described Dynamics 365 ... management (CRM) offering, as creating “a new generation of business applications” during the tech giant’s earnings call Tuesday.