Redmond is also launching a program called Microsoft AI Accelerator for Sales, to help business customers ditch legacy CRM systems and implement agents and AI services within sales organizations. That ...

Microsoft CEO Satya Nadella described Dynamics 365, Microsoft’s enterprise resource planning (ERP) and customer relationship management (CRM) offering, as creating “a new generation of ...

If you're looking for the best CRM software on the market, we have you covered. These options can help your team manage ...

based vendor’s relationship management (CRM) and enterprise resource planning ... value added in that time,” he said. Prices for Dynamics 365 on-premises customer engagement and operations ...

The transition will enhance Ellucian solutions that power student and donor relationships, delivering immersive user ...

The new Teams Phone Extensibility will allow organizations to get the best of their Teams platform by integrating it with ...

Salesforce is the most popular CRM in the world by a staggering margin, accounting for one-quarter of the global CRM market share. The platform is well known for its in-depth reporting dashboards ...

On Wednesday, Microsoft unveiled Sales Agent, which can help sales teams close more deals faster by researching leads, setting up meetings, reaching out to customers, and even closing sales for ...

Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

These enhancements include integration with leading CRM systems such as Salesforce and Dynamics 365, and the release of a new mobile application client that facilitates capturing and summarization of ...

AudioCodes Ltd. AUDC recently enhanced its Meeting Insights solution with the addition of improved capabilities. The latest upgrades include integration with top Customer Relationship Management ("CRM ...