The new Teams Phone Extensibility will allow organizations to get the best of their Teams platform by integrating it with ...

Microsoft's forays into artificial intelligence have placed Copilot and Agents as key drivers of business transformation in ...

at risk of falling through' Microsoft today announced two software agents that automate certain business functions for ...

On Wednesday, Microsoft unveiled Sales Agent, which can help sales teams close more deals faster by researching leads, ...

Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

The transition will enhance Ellucian solutions that power student and donor relationships, delivering immersive user ...

Microsoft is excited to introduce two, first-of-their-kind reasoning agents in Microsoft 365 Copilot: Researcher and Analyst. Learn more.

Microsoft has unveiled a host of new AI agents aimed at supporting salespeople in their quest to chase leads and close deals like never before. The company has announced two new agents and a new ...

Sales Agent and Sales Chat, unveiled Wednesday morning, are designed to work in conjunction with Microsoft’s own Dynamics 365 business applications and with Salesforce, whose CEO, Marc Benioff ...

This integration incorporates backup telemetry, system behaviors, data anomalies, and threat detections directly into ...