based vendor’s relationship management (CRM) and enterprise ... 19 percent year over year. Dynamics 365 revenue grew 24 percent year over year. Microsoft said at the time that Dynamics revenue ...

at risk of falling through' Microsoft today announced two software agents that automate certain business functions for ...

If you're looking for the best CRM software on the market, we have you covered. These options can help your team manage ...

The transition will enhance Ellucian solutions that power student and donor relationships, delivering immersive user ...

The new Teams Phone Extensibility will allow organizations to get the best of their Teams platform by integrating it with ...

Meeting Insights now supports integration with leading CRM systems, allowing seamless transfer of meeting intelligence into CRM records. The first implementations connect Meeting Insights recaps with ...

“They connect to both Dynamics 365 and Salesforce, so sales reps can nurture and close deals without even opening their CRM,” wrote Jared Spataro, chief marketing officer for Microsoft AI at ...

Salesforce is the most popular CRM in the world by a staggering margin, accounting for one-quarter of the global CRM market share. The platform is well known for its in-depth reporting dashboards ...

Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.