A 76-year-old woman says she’s stuck in Puerto Rico after Frontier Airlines wouldn’t let her fly back home to New York with her “emotional support” parrot.

Fraterrigo says she flew to Puerto Rico with her parrot Plucky with no issue, but when she tried to return home Saturday, the airline wouldn't let her board. According to the airline's website, only small household birds are allowed, and Fraterrigo should not have been allowed on the first flight.

An 76-year-old New York City woman says she is stuck in Puerto Rico after Frontier Airlines refused to let her board a flight home with her emotional support parrot, despite initially letting her board the flight from N.