AI agents are fast becoming much more than just sidekicks for human workers. They’re becoming digital teammates—an emerging ...

Senior leaders are likely to be a consumer of statistics calculated by their direct reports to help them make informed ...

While serendipity—finding something of value when you aren’t looking for it—might seem like pure luck, it’s actually a repeatable process that can drive breakthrough innovation. By helping your team ...

She’s a case study in relevance, resilience, and connection. When our colleague Kevin Evers wrote There’s Nothing Like This: The Strategic Genius of Taylor Swift, we knew we had to talk about it.

The blurring of boundaries between people’s jobs and personal lives, exacerbated by the pandemic, can make it feel like the workday never ends. The burnout that results from never quite feeling ...

AI-powered chatbots are becoming the new standard for managing product inquiries, complaints, and refunds—interactions critical to customer satisfaction, brand perception, and sales. According ...

Generative AI (gen AI) has revolutionized workplaces, allowing professionals to produce high-quality work in less time. Whether it’s drafting a performance review, brainstorming ideas, or ...

Impression management is a critical part of every leader’s job. People’s perceptions of leaders directly impact their reputation, credibility, and status, which in turn influence their ...

When Alex walked into my office and said she was overwhelmed, I thought: OK, she needs my help. She needs answers. I listened, asked a few clarifying questions, and then did what I’ve been ...

In many organizations, managers make the first call about which candidates to bring in for an interview, and then later which applicant gets the job. While their expertise is crucial to selecting ...

With the 2022 debut of OpenAI’s revolutionary chatbot, ChatGPT, artificial intelligence (AI) tools have exploded in popularity. In February, OpenAI announced it had surpassed 400 million ChatGPT ...

For years, conventional leadership wisdom has advised us to silence our inner critic—that voice in our heads that says we’re not enough, not ready, not worthy. But if you’ve ever tried this ...