Total Retail's Take: By offloading Family Dollar, Dollar Tree hopes to recuperate some its recent losses. The company closed ...

As conversational AI becomes more pervasive, organizations face two challenges: to adopt these systems quickly and to ensure ...

Nike has warned that sales will drop by a double-digit percentage in its current quarter as the sneaker giant contends with ...

As connected TV (CTV) consumption continues to rise, advertisers have a unique opportunity to engage high-intent shoppers at ...

Retail media is one of the fastest-growing advertising channels. Estimates from eMarketer anticipate that U.S. retail media ...

Scentbird’s commitment to transparency, website security, and client-side protection is why customers trust the platform with ...

As employees struggle under mounting job expectations and opt to leave, retailers are facing $19 billion in annual turnover ...

Here are 10 ways AI is reshaping customer service and how businesses can overcome the challenges of AI adoption.

Kroger countersued Albertsons on Tuesday, escalating a legal battle between the companies following the collapse of their ...

By prioritizing cybersecurity and optimizing the customer experience, retailers can minimize friction, enhance personalized ...

Delivering a seamless customer experience requires breaking down operational silos and integrating sales channels.

Fast-forward to today and consumers have become fatigued from brands’ activism messages and no longer have the energy to ...