Dispatch centers say the goal is to help free up dispatchers to focus on the emergency calls and to reduce wait time for ...

The city looks to reduce 911 response times by merging the police and fire dispatch systems as well as fire and emergency ...

A Pennsylvania county will test medical drone deliveries through 911 dispatch to speed life-saving aid to remote areas.

Twelve years after the first study and two years after ground was broken in a far corner of the Lake County government campus ...

It was then learned 27-year-old Tanner Ofalt, an Oneida County 911 dispatcher, was gravely injured while he was cutting down trees on his property. "After performing a cut to one of the trees it ...

According to the Oneida County Sheriff's Office, deputies responded to a call around 9:30 a.m. for a traumatic injury at an ...

GovWorx CommsCoach is an AI-powered training software. The technology simulates realistic high-pressure emergency calls, ...

The city of Spokane will have to establish its own full 911 dispatch service for the first time in modern memory after ...

The Maryland Attorney General’s Office is investigating after they say a man died while in the custody of the Baltimore ...

DeKalb County dispatchers are getting an upgrade leaders hope will improve everyone’s safety. Michael Posey, the EMA Director ...

After years of negotiations and a state-led resolution, Spokane Regional Emergency Communications announced Thursday that ...

NiCE (Nasdaq: NICE) today announced the launch of NiCE Inform AI, which provides Emergency Communications Centers (ECCs) with AI-driven transcription and search capabilities. This innovation helps ...