During National Public Safety Telecommunicators Week, Rogers County 911 dispatcher Emilee Shields shares what it's like ...

Every emergency call starts with the voices behind the call… dispatchers. A 9-1-1 dispatcher’s day is fast-paced, emotionally ...

National Public Safety Telecommunicators Week, April 14-18, honors dispatchers who assess a situation and dispatch emergency ...

In a week that saw the Trump administration take on fights with the courts, higher education and the Federal Reserve, it ...

Delaware upgraded its 911 system with live video streaming and photo-sharing capabilities. A demonstration will take place at the Dover Police Department.

Autism, or Autism Spectrum Disorder (ASD), is a neurodevelopmental condition that affects how a person thinks, communicates, interacts, and experiences the world. It’s called a ...

Tracy Carroll with Monroe County Emergency Services 911 said she has answered over 20,000 calls since she started at her role ...

DuPage County launched a new text-to-911 system for residents to directly text dispatchers during an emergency. The system is intended for people who have a hearing or speech disability or for ...

insurer on behalf of a North Carolina county and two of its 911 dispatchers, a federal appeals court ruled. Though the language in American Alternative Insurance Corp.'s primary and excess provisions ...

As the two men clashed downstairs, the little girl was heard in the audio calmly talking to a 911 dispatcher, telling them: 'There's someone breaking into my house.' 'They broke the window,' she ...

When an emergency call comes in, a 911 dispatcher sends the closest ambulance. If the patient is incapacitated, the ambulance transports that person to the closest medical facility to handle the ...

SAVANNAH, Ga. (WRDW/WAGT) - A dispatcher in Georgia is accused of ordering breakfast while answering a 911 call. On Valentine’s Day, Dylan Johnson called 911 when he thought someone was breaking ...