Following up after a traumatic incident can make all the difference. These practical conversation starters help you show ...

The phrase “the American dream” is often credited to James Truslow Adams, who definitely popularized it in his 1931 book, The ...

Charleston County 911 is improving how they respond to emergencies through new software, launched last week. Now, dispatchers ...

Every day, 911 dispatchers across the nation report for duty, ready to answer the call — often from someone experiencing the worst moment of their life. These highly trained professionals serve as the ...

Holly Sharlow, a public safety telecommunications officer in Sumter County, received a call from Nancy Rader, whose husband, ...

Assists in providing a safe and secure campus environment by overseeing the receiving and prioritizing of emergency calls, and relaying accurate information to responding personnel Direction Given: ...

Public Advocate Jumaane Williams and emergency service operators warned Thursday that 911 callers may soon hear an answering ...

An estimated 240 million calls are made to 911 in the U.S. each year, with wireless devices accounting for 80% or more of ...

They’re exploring the idea of creating a consolidated 9-1-1 dispatch center. Joining together 911 dispatch services for fire, EMS and law enforcement—sounds like an ideal solution. But others ...

LEBANON — Lebanon Police officers arrested a man who allegedly attacked two people with a hammer at the Lebanon Emergency Winter Shelter on March 23. Officers responded to a report of an altercation ...

The FCC is proposing a new rule that would update its 911 location information regulation to improve the accuracy of vertical ...