Eau Claire 911 Dispatch will be celebrating, alongside call centers throughout the country, over 50 years of service during ...

Residents across DuPage County can now text 911 in an emergency. The launch of the service was announced at this week’s ...

A new emergency texting capability will help residents who are unable to make a phone call when they are in distress.

Help celebrate National Public Safety Dispatchers Week throughout Texas. If you've ever dreamed of being a dispatcher they're ...

In certain emergencies — a domestic violence or another life-threatening situation — someone might not be able to call 911 ...

DUPAGE COUNTY, Ill. (WLS) -- DuPage County is now allowing you to text 911 if you cannot call. The county launched the program on Tuesday to help anyone who is hearing impaired or who is in a ...

Warren County and City of Vicksburg first responders come in a wide array of forms. From firefighters and medics to police ...

Following up after a traumatic incident can make all the difference. These practical conversation starters help you show empathy and provide support without making it awkward.

The “emergency appointment” of Unnerstall will last for 20 working days, the mayor’s office said. It cited a civil service rule allowing such appointments in the case of “an emergency ...

Pay for Shelby County Emergency Communications Department dispatch officers was the hot topic of Monday evening’s Shelby County Council meeting. In short, the county had implemented an emergency pay ...