The center’s director said there’s currently 14 openings for call takers, as well as other roles that haven’t been filled in ...

WILMINGTON, N.C. (WECT) - New Hanover County 911 operators answer some of the community’s most important – and pressing–calls ...

New Hanover County 911 is using a publicly available app to find callers during emergencies. First responders call it a ...

While dispatchers are not physically on the frontlines of emergencies, they are behind the scenes playing a crucial role in coordinating emergency responses. “It's the unsung hero. They're behind the ...

Delaware upgraded its 911 system with live video streaming and photo-sharing capabilities. A demonstration will take place at ...

They’re the first voice you hear in an emergency but often the last ones recognized. This week marks National Public Safety ...

The new 911 call center in Albany is honoring "National Public Safety Telecommunicator Week" amid a push to hire more dispatchers. The Pol ...

The word 'hero' doesn't seem to be used enough when describing all they do, so maybe that is why every April, a week is set ...

Disability Rights Oregon’s case can proceed against Washington County, alleging that 911 ... emergency medical service through the emergency communications system.” The county and its 911 call ...

Georgios Boultadakis, 25, is accused of killing his partner of two years, John Melnikoff, Jr., in the basement of their home in August 2022 and then faking performing CPR during a 911 call.

AT&T is the first US carrier to launch location-based routing of 911 emergency calls to the appropriate call centers on a nationwide basis. Previously, 911 calls were routed to call centers based ...