You can add a shared mailbox to Outlook across platforms including Windows, macOS, and the web. The Microsoft 365 admin must grant delegate access before you can add and use a shared mailbox from ...

If you have been authorised to access a delegated mailbox, but your copy of Outlook does not currently have it configured to be visible within your Folder List already, then please follow these ...

1. Sign into your account on Outlook Web App (OWA). 2. Click on the profile picture in the top right-hand corner and select Open another mailbox.... 3. When the Open another mailbox window appears ...

Open Outlook. Scroll to the bottom of your folder options. You should then see the title of the Shared Mailbox. Click the gray arrow to open the mailbox and the folders will populate.

If you have been authorised to access a delegated mailbox, but your copy of Outlook does not currently have it configured to be visible within your Folder List already, then please follow these ...

1. Sign into your account on Outlook Web App (OWA). 2. Click on the profile picture in the top right-hand corner and select Open another mailbox.... 3. When the Open another mailbox window appears ...