Maximize Microsoft ROI with TeleTech Digital's third-party expertise: Secure, cost-efficient migration, 24/7 support & vendor-agnostic solutions.

How Agentic AI is revolutionising the contact centre - Jurgan Hekkink, Head of Product Marketing, Anywhere365 explains ...

The new Teams Phone Extensibility will allow organizations to get the best of their Teams platform by integrating it with ...

Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

Selecting a customer relationship management (CRM) system starts with assessing your needs and goals, because the best CRM software is the solution that’s right for you. Find out how a unified CRM ...

Find a wide range of prepackaged services to help with your Dynamics 365 solution assessment, architecture planning, implementation, and training—many at no cost. Extend and enhance your Dynamics 365 ...

If you're looking for the best CRM software on the market, we have you covered. These options can help your team manage ...

The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's ...

The all-in-one tool to develop code for Dataverse/Dynamics 365. Helps you connect to a Dataverse environment, generate TypeScript definitions for entities, create a different type of ...