They are the first voice you hear in an emergency but are often the last ones recognized. This week marks National Public ...

The center’s director said there’s currently 14 openings for call takers, as well as other roles that haven’t been filled in ...

The new 911 call center in Albany is honoring "National Public Safety Telecommunicator Week" amid a push to hire more dispatchers. The Pol ...

Telecommunications officers in Westmoreland County field over 1,000 calls daily and dispatch crews across over 1,000 square ...

If you have a fire emergency, it's convenient to have a working smoke detector. However, can a smart smoke detector take it a step further by calling 911?

A Gresham woman was reported as missing overnight Sunday, and police officials are asking for your help in locating her.Kortney Burdine, 29, was reported as mis ...

Tracy Carroll with Monroe County Emergency Services 911 said she has answered over 20,000 calls since she started at her role ...

Children need clear guidance about what situations warrant a 911 call to prevent misuse of emergency services. True ...

The 911 caller said an apparently intoxicated man — the teen — was wielding a kitchen knife and periodically chasing a man ...

Police say the 911 call that led to the death of rapper Young Scooter was a lie. Police arrested the woman who made that 911 call.

“There were either no alarms or the alarms weren’t working and the child made a 911 call when they realized there was something wrong,” Grootendorst said. When the fire department got ...