Call centers must balance optimizing performance with adherence to strict regulatory requirements-such as those specified in the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR ...

The busy season can make or break a call center - learn how to turn the chaotic periods of the HVAC season into a success.

Across industries, GenAI adoption is no longer optional—it’s a necessity for businesses that want to remain competitive.

Tens of thousands of Missourians lost benefits due to delays at the agency, which handles applications for food stamps and other public assistance.

Black Ops 6 Season 3 patch notes are here, revealing all the biggest changes coming to Multiplayer, Zombies, and Warzone as ...

Good morning, and welcome to the Marpai fourth quarter and full year 2024 earnings conference call. (Operator Instructions) Please note this event is being recorded. I would now like to turn the ...

Q4 2024 Earnings Conference Call March 27, 2025 8:30 AM ET. Company Participants. Steve Johnson - Chief Financial Officer Damien Lamendola - Chief Execut ...

Central has implemented Clearspeed's technology across some of its motor claims processes. The implementation aligns with 1st Central's customer-centric approach to claims handling, which prioritizes ...

A flood of cuts led by Elon Musk has sent the agency into chaos as a new commissioner prepares to take charge.

Welcome to Tencent Holdings Limited 2024 fourth quarter and annual results announcement Webinar. I'm Wendy Huang from Tencent IR team. At this time, all participants are in a listen-only mode. After ...