Here are seven key pieces of information to keep private from AI chatbots to protect your online privacy and security.

Online spending throughout the 2024 holiday shopping season reached a record high and was driven, in part, by generative AI ...

Deep discounts motivated holiday shoppers to spend, according to Adobe’s data. For every 1% drop in the typical price, demand ...

Artificial intelligence-powered chatbots helped consumers purchase and return products during the 2024 holiday season, ...

Prior chatbots were mostly used for task-oriented functions such as helping customers track down online orders or return ones that didn't meet expectations. And Rufus, which is available for ...

Use of customer service chatbots jumped, and retailers experimented with applications. For some, it can be tricky to sort ...

Online sales climbed 4 percent in the year-end buying period, as AI-powered chatbots facilitated sales and returns.

Artificial intelligence chatbots might help, but don’t expect them to always give you the right answers. AI chatbots aim to make holiday shopping easier Skip to main content Skip to main content ...