The genomic testing company says the way it stores data hasn't changed and any new buyers would have to follow the ...

The computer systems of 23andMe have been struggling to cope with the sheer volume of customers racing to delete their data, ...

In the wake of the warning from New York Attorney General Letitia James that consumers delete their 23andMe accounts, here are the steps necessary to protect your personal information.

"Unshittification" is not always the result of "innovation"—sometimes it's just about treating people decently. Responding to feedback, personal customer service, and non-gimmicky pricing aren't new ...

The computer systems of 23andMe have been struggling to cope with the sheer volume of customers racing to delete their data, after the DNA-testing company announced that it was filing for ...

ChexSystems is a consumer reporting agency that banks and credit unions use to screen account applicants. You can dispute ...

The SafePay ransomware gang has listed Brighton-Le-Sands-based contractor Brighton Australia as a victim on its darknet leak site. The company was one of more than 30 businesses listed by the hackers ...

The customer complaints received by the Consumer Financial Protection Bureau are not just a list of grievances. They are a ...

New Delhi [India], March 27: In today's competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted brand. However, there are times when products ...

Consumers increasingly turn to X (formerly Twitter) to voice grievances about product defects or poor service, often tagging brands directly in their complaints. While most receive responses from ...