Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...

Noida restaurant owner arrested for serving non-vegetarian biryani to vegetarian customer, viral video leads to police action.

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...

Almost 4,000 years ago, a Mesopotamian man named Nanni was so disappointed with the copper he bought from a trader named Ea-nāṣir, that he decided to write a formal complaint. Today, this Bronze Age ...

Tampa police detectives are investigating after an employee shot and killed a customer at a business Monday. Officers responded to a call about a disturbance in the 10000 block of North Nebraska ...

At the other end of the scale, Utility Warehouse topped the list with an overall customer score of 3.8 out of 5. The firm received just 25.3 complaints per 10,000 customers and the average call ...

Temu is being accused of acting in bad faith in dealing with customer complaints, according to court documents filed last week. The class action complaint is being brought by thousands of Temu ...

We are aware of the alleged customer complaint and are looking into it.” Gresley said the company has provided postage to ship the tooth to its corporate office. “They are going to investigate ...

We are aware of the alleged customer complaint and are looking into it. Gresley told WSYX that they've been asked to ship the tooth to Waffle House's corporate office and have been provided the ...

Directline, Amaco and Trident, which have a strong presence in public transport insurance, received the highest number of complaints from their aggrieved customers. Three insurance firms ...

Two challenger energy companies have been deemed to have the worst customer service in the industry, according to a Citizens Advice. It totted up the number of complaints to Citizens Advice ...

In Monday’s complaint, Merton says she is the “direct ... fans blamed her and began harassing her to approve the sample.