In 2025, the French airline maintains its top position in customer experience. Indeed, 79% of surveyed customers state that ...

Customer Service Surveys May 2024 and November 2024. Question: Thinking about all the times that you have contacted [company in sector] in the last 12 months… To what extent were you satisfied or ...

Evolving customer expectations and the role of AI in customer experience. Insights from the CEE 2024 Report reveal shifting consumer expectations in the Philippines. Surveying over 10,200 Filipino ...

Consumer Reports surveyed policyholders to find out which pet insurance companies earn the highest levels of customer satisfaction.

With many consumers having embraced AI themselves, how do they feel about financial advisors using the technology. One expert weighs in.

How much is Curlsmith delivery? Curlsmith offers DPD express delivery for £4.95 for UK mainland and Northern Ireland orders.

Costco samples are one of the most glorious perks of shopping at the bulk retailer, but there's more going on behind the ...

Don’t wait for connectivity problems to arise – answer these 5 questions to know when it’s time for a business internet service upgrade ...

Pharmaceutical companies and precision medicine companies could also use the data to develop new drugs. It wouldn’t be the ...

The innovative new plugin tackles endless searching for the right sound, delivering music's fastest sample ... of customer experience and seven AI-powered product innovations that will propel ...

Distrust triggers emotional reactions: While trust impacts hiring intentions, distrust plays a stronger role in feelings of ...

"Unshittification" is not always the result of "innovation"—sometimes it's just about treating people decently. Responding to feedback, personal customer service, and non-gimmicky pricing aren't new ...