The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's ...

If you're looking for the best CRM software on the market, we have you covered. These options can help your team manage ...

AudioCodes Ltd. AUDC recently enhanced its Meeting Insights solution with the addition of improved capabilities. The latest upgrades include integration with top Customer Relationship Management ("CRM ...

Meeting Insights now supports integration with leading CRM systems, allowing seamless transfer of meeting intelligence into CRM records. The first implementations connect Meeting Insights recaps with ...

Today during Enterprise Connect, we announced Teams Phone extensibility for Microsoft Dynamics 365 Contact Center. Through Teams Phone extensibility for Dynamics 365 Contact Center, we aim to deliver ...

We’re excited to share that as of March 5, 2025, Microsoft Dynamics 365 Contact Center has officially become Health Insurance Portability and Accountability Act (HIPAA) compliant. This significant ...

A CRM report is an analytics tool built into a customer relationship management (CRM) system that provides users with data and insights into their customers, activities, sales, and performance.

A customer relationship management (CRM) database is a resource that contains all customer data that all departments within an organization can access. These data include customer information ...