Children need clear guidance about what situations warrant a 911 call to prevent misuse of emergency services. True ...

The Philadelphia Police Department piloted its Crisis Intervention Teams on the Behavioral Health Unit a little more than two ...

Brad Andres, who took the video, has an auto shop nearby and told the AP he noticed a disturbance when he stepped outside to ...

Residents across DuPage County can now text 911 in an emergency. The launch of the service was announced at this week’s ...

A sicko tried to rape a woman in a terrifying attack inside a Lower East Side subway station early Monday — even flinging her phone off an escalator when she tried to dial 911, police said.

Some iPhone users can connect to satellites to call for help or reach out to their loved ones. The process is simple.

On the week of April 13, Eau Claire 911 Dispatch will be celebrating, alongside call centers throughout the country, more ...

One challenge shared by residents and 911 operators was a dispatch center pushed beyond its capacity for handling calls. ...

Spokane County’s emergency dispatch system inched one step closer to a major financial shakeup after state lawmakers passed a ...