We speak with Backbone’s CEO as a new version of its controller is announced, inspired by the original Xbox console, available next month.

Engadget's experienced editorial team has tested and reviewed hundreds of digital cameras and photography gear over the past 20 years to help you find the best options available.

George Rau Jr. brought 10 Wall Lizards from Lake Garda, Italy, to Cincinnati in 1951, and now the species has evolved and ...

An Australian fashion brand has been called out for holding a lavish influencer trip to Coachella as customers have allegedly been left in limbo with their orders.

On Thursday (April 10), Soulja Boy was ordered to pay a woman $4 million in compensatory damages after being held liable for assault, sexual battery and infliction of emotional distress.

Rodriguez AKA "Lazy Boy" is taking on Peru's Kevin Borjas on the Fight Night main card headlined by countryman Brandon Moreno. In an interesting statistic, Ronaldo Rodriguez is the second-most ...

Is this the experience you want for your customers? Understanding what the best customer service journey looks like can be challenging. With so many tools and services available—not to mention ...

From the moment we walked into the La-Z-Boy Furniture Gallery at 1206 Magnavox Way in Ft. Wayne, IN the shopping experience was warm, welcoming and visually appealing. ** (Sales/Design ...

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4. Prioritize proactive customer service. A proactive approach to customer service builds trust and credibility. Instead of waiting for customers to voice concerns, businesses should anticipate ...

To access Amazon’s Customer ... Service" in the top left of the screen. Need a quicker reply? Call Amazon at 1-888-280-4331. When customers call this number, a bot picks up the phone and ...