National Grid electric customers may soon see millions returned to them after Massachusetts regulators penalized National Grid for a slew of customer complaints. A spokesperson for the Department of ...

WE INVITE ALL OF YOU TO SEND YOUR STORY IDE National Grid -- the state's largest gas utility -- is being hit with millions of dollars in penalties from Massachusetts for "systemic" and ...

Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state regulators to crack down.

The Department of Public Utilities is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts. The agency says about 35,000 gas customers ...

The 35,000 National Grid gas customers in Massachusetts who did not receive timely bills during the winter — or, in some cases, got no bill at all — will get a substantial break in what they ...

National Grid, which owns the high-voltage electricity grid in England and Wales, is rebuilding it in a government-backed drive to attract investment and tackle climate change. The underground ...