AI can mimic love, but can it truly feel it? In a world of perfect algorithms, our quirks, struggles, and curiosity may be ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

When organizations prioritize a clear purpose over profit, they have a positive influence on consumers and stakeholders of ...

Business process outsourcing (BPO) services company, Advensus, has announced the launch of its US$6 million delivery facility ...

Bangalore, often referred to as the "Silicon Valley of India," has long been a hub for the Knowledge Process Outsourcing (KPO ...

Efficient outsourced staffing solutions have been historically hard to find across most modern industries and business markets. Cheap staffing often comes at the cost of competency, and the opposite ...

Manila, Philippines - Recent AI-driven industry transformations have impacted Filipino workers, prompting calls for policy changes to address job security concerns. The Philippines, known as the BPO ...

Alliance will focus on providing advanced AI and automation technologies to enhance efficiency for enterprises building out ...

Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. Be aware of fraudulent email (phishing), mail and telephone (including text ...

Launched at LEAP 2025 - the world’s most attended tech event- stc Group’s upsource introduces advanced business process ...