Many companies closely monitor their customer relationships as a result to gather information about customer behavior and solicit ... be won or lost based on a good or bad customer service experience.

While most behavior referrals at schools are for students who do something wrong, Kilmer’s approach has encouraged and celebrated good deeds. “Words and actions matter more than you could ever ...

Its purpose is to reinforce and deliver on the rewards that can be won by following the school’s three rules: “Be Respectful, Be Responsible, Be a Problem Solver.” Students who follow those ...

The UK's data protection watchdog is dishing out a £3.07 million ($3.95 million) fine to Advanced Computer Software Group, whose subsidiary's security failings led to a ransomware attack affecting NHS ...

Bockman has instituted a reward system for students with good ... The accountability for being late, and the recognition for good behavior, goes a long way, she said. Sarah Novicoff, a doctoral ...