All eyes are on Donald Trump administration's efforts to cut federal spending, Social Security job cuts, office closings, a revamped customer service strategy and scrutiny for fraud.

I visited 3 NYC Social Security offices and called the 1-800 number to see what it's like to seek customer service after Trump's cuts to the agency.

The Social Security Administration is undergoing job cuts, office closings, and a revamped customer service strategy. You can find the distribution schedule for Social Security and SSI payments on ...

Frank Bisignano, the chief executive officer of fintech company Fiserv (FI), is on the path to confirmation as the next Social Security Administration ... near the end of his term in office ...

The SSA’s shift to Elon Musk’s X comes as the agency plans to cut its regional office workforce by roughly 90 percent, WIRED has learned.

In April 2025, conflicting reports about changes in how the Social Security Administration communicates with the public spread confusion online. Per news reports, an SSA regional commissioner ...

The Social Security Administration is in crisis ... they have three options: Go to a field office, call Social Security’s 800 number or go online to SSA.gov. These cuts will affect all three ...

“I just want to know when they are going to give me my money,” Arce said. Arce and Resendez have visited the Social Security Administration office on Richland Hills Drive twice in perso ...

The proposal, which Curtis said will be unveiled "in a couple of months," would not impact current Social Security recipients, according to Curtis' office. It would attempt to "fix" the system by ...

The Social Security Administration ... me. Now unsuccessful in person and over the phone, I decided to take the train to downtown Brooklyn. I rode an overcrowded elevator up to the seventh-floor ...

Abrupt changes in staffing and some procedures at the Social Security ... office space,” mostly “small hearing rooms with no assigned employees,” to the General Services Administration ...