Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

Threat actors are abusing Microsoft 365 infrastructure in a BEC campaign, and target its users in two brand impersonation campaigns.

The recent Microsoft AI Tour in New York City brought together industry leaders, technologists, and innovators to explore the ...

Expanding ecosystem partnerships with Acxiom, Amazon Web Services, Genesys, IBM, Microsoft, RainFocus, SAP, ServiceNow, and Workday, enabling AI agents to work together. Additionally, expanded agency ...

Hero mountain rescue teams have saved a stricken dog after it suffered a horror fall at a Scots beauty spot. Crews from ...

According to Gartner, by 2028, "33% of enterprise software applications will incorporate agentic AI, a significant rise from ...

It's been 21 months since the first PCIe five drives arrived with us. 21 long months, since the Crucial T700, the Gigabyte ...

The National Women’s Soccer League’s expansion team in Denver will play its home games inside a 14,500-seat stadium at Santa Fe Yards, the team announced Tuesday. The stadium, slated to open by spring ...

A deep dive into notes, stats, and history surrounding the Thunder, as well as a 1-on-1 interview with Chet Holmgren before ...

Driving MSP success has been a core factor for Kaseya’s focus as it continues to make waves in the market with Kaseya 365.

Q4 2024 Earnings Call Transcript March 20, 2025 Academy Sports and Outdoors, Inc. beats earnings expectations. Reported EPS ...

Hundreds descend on Inglewood in the middle of the night to share in the feeling of being at a Dodgers victory that takes ...