Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

Threat actors are abusing Microsoft 365 infrastructure in a BEC campaign, and target its users in two brand impersonation campaigns.

The recent Microsoft AI Tour in New York City brought together industry leaders, technologists, and innovators to explore the ...

Expanding ecosystem partnerships with Acxiom, Amazon Web Services, Genesys, IBM, Microsoft, RainFocus, SAP, ServiceNow, and Workday, enabling AI agents to work together. Additionally, expanded agency ...

Titleist say that every golfer would benefit from the Pro V1 or Pro V1x but many of us remain unsure about which ball would ...

Hero mountain rescue teams have saved a stricken dog after it suffered a horror fall at a Scots beauty spot. Crews from ...

According to Gartner, by 2028, "33% of enterprise software applications will incorporate agentic AI, a significant rise from ...

Overall, Microsoft 365 doesn't simply offer a great office suite, but one that is also ... management among teams. It also integrates with Slack, Trello, Google Drive, Dropbox, and others, so ...

It's been 21 months since the first PCIe five drives arrived with us. 21 long months, since the Crucial T700, the Gigabyte ...

The National Women’s Soccer League’s expansion team in Denver will play its home games inside a 14,500-seat stadium at Santa Fe Yards, the team announced Tuesday. The stadium, slated to open by spring ...

A deep dive into notes, stats, and history surrounding the Thunder, as well as a 1-on-1 interview with Chet Holmgren before ...