Paula Lacey is a dispatcher at MetroSafe, and after 27 years on the job, she's ready to hang up her headset. Lacey works ...

JACKSONVILLE, N.C. (WITN) - National Public Safety Telecommunicators Week shows appreciation towards people like 911 dispatchers. Answering calls daily as a 911 dispatcher can feel heavy during ...

Tulsa Police welcomed 14 new officers this week, highlighted 911 dispatchers during Telecommunicators Week, and encouraged public safety through new mental health resources and community tips.