USPS Vice President for Customer Experience Marc McCrery said the agency is looking to switch its call center platform to a ...

USPS told WSAZ they are now encouraging customers to register for Informed Delivery. It’s a free service that allows you to see digital images of your incoming mail before it gets delivered. That ...

The U.S. Postal Service is looking to adopt generative ... event on Wednesday Marc McCrery — vice president for customer experience at USPS — said that, coming out of the COVID pandemic ...