As we look towards the future, Anthropic is poised to play a pivotal role in shaping the AI landscape. Read more here.

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is already being put to use handling service inquiries from drivers ...

The best customer service brands 2025 include Apple, Sam's Club, and luxury hotel companies like Mandarin Oriental and ...

AI agents could reshape the internet and upend which tech companies have direct relationships with consumers ...

The collaboration's first phase has already started, with Lyft integrating Anthropic's Claude via Amazon (NASDAQ:AMZN) Bedrock into its customer care AI assistant. This integration has reportedly ...

In January 2025, Anthropic announced that it is partnering with ride-hailing app Lyft to incorporate Claude’s capabilities into, “customer-first, AI-powered Lyft products,” like the company ...