Correspondence to: Dr J Øvretveit, Professor of Health Policy and Management, The Nordic School of Public Health, Goteborg, Box 12133, S-40242 Sweden; jovret{at}aol.com. Quality improvement ...

1 Pharmaceutical Health Services Research Department, University of Maryland School of Pharmacy, Baltimore, Maryland, USA 2 Division of Cardiology, Department of Medicine, University of Maryland ...

Objectives: To assess awareness and use of the current incident reporting system and to identify factors inhibiting reporting of incidents in hospitals. Design, setting and participants: Anonymous ...

Background Medical errors are endemic in healthcare. Patient safety reporting systems (PSRSs) have been developed and implemented to identify and reduce medical errors. Although they have succeeded in ...

3 Center for Health Services Research, Virginia Mason Medical Center, Seattle, Washington, USA Correspondence to Dr C Craig Blackmore, Center for Health Services Research, Virginia Mason Medical ...

Correspondence to Dr Stephanie Tierney, University of Warwick Warwick Medical School, Warwick Medical School, Coventry, CV4 7AL, UK; stephanie.tierney{at}warwick.ac.uk Nursing, in particular, has been ...

“The right quality and uniformity are foundations of commerce, prosperity and peace.” W E Deming (1900–1993) Variation causes waste. How could any one take these apparently simple ideas and turn them ...

2 Institute for Simulation and Training, University of Central Florida, Orlando, Florida, USA 3 Department of Psychology, University of Central Florida, Orlando, Florida, USA 4 University of Kansas ...

Background Dealing with poor individual performance of healthcare professionals is essential in patient safety management. The objective of the current study was to explore potential differences ...

1 University of Neuchâtel, Institute for Work and Organizational Psychology, Neuchâtel, Switzerland 2 University of Bern, Institute for Psychology, Bern, Switzerland Objective To develop a behavioural ...

1 Health Informatics Research & Evaluation Unit, Faculty of Health Sciences, University of Sydney, Sydney, Australia 2 Centre for Health Informatics, Australian Institute of Health Innovation, Faculty ...

1 Professor of Health Policy and Management, The Nordic School of Public Health and The Karolinska Institute, Sweden, and The Faculty of Medicine, Bergen University, Norway 2 Robert Ratner Professor ...