Greene said if you accidentally call 911, don’t panic, and don’t hang up. “Stay on the phone,” he said. “You’re not going to ...

According to DEC data, its dispatchers are answering 88% of 911 calls in 15 seconds or less, which does not meet NENA ...

The next time you call 911, you might hear a buzzing in the sky before you hear sirens. The Rochester Police Department has started using drones as first responders to some 911 calls.

Officials in Alabama's Morgan and Limestone counties report that a child playing with a parent's smartphone is the most ...

The Morgan County 911 center received 19 accidental calls on Tuesday and Limestone County 911 averaged 23 accidental calls per day in March, officials said. Morgan 911 Operations Manager Joey Sivley ...

A Naples woman is facing multiple charges after authorities say she made over a dozen false emergency calls to Yates County ...

Some iPhone users can connect to satellites to call for help or reach out to their loved ones. The process is simple.

Watch this video for tips on reaching your loved ones during an emergency. If you’re trying to reach your loved ones: Text, ...

“As a nurse, I’ve seen firsthand how time is everything in an emergency,” said Mia Cetti, a nurse at Mount Sinai hospital.

The city of Brooklyn Center is expanding its social worker response to 911 mental health calls. The innovative approach to 911 response came as a result of a need to reduce burdens on police and ...

The Federal Communication Commission (FCC) on Thursday announced a proposal to improve 911 service by making it easier for first responders to find callers in need. The agency proposed a new ...

The agency proposed a new regulation that would revise a requirement that wireless service providers provide location information with all 911 calls that identifies the caller's horizontal and ...