Cincinnati, Hamilton County, Warren County, West Chester and Northeast Communications have brought their Computer Aided ...

In this edition, Olivia speaks with retiring Lake County dispatcher Carol Koon, who retired from the department after over ...

Hartford splits their calls into 2 categories: Priority A (defined as life or limb in peril request for emergency medical services. These can also be known as hot response calls), and Priority C ...

Drones have become a popular tool for law enforcement agencies across the country in recent years and the technology and ...

The Center will be using the ‘Comms Coach’ software to help assess the quality of calls and provide real-life scenarios for ...

The Chatham County Emergency 911 Center is reporting improvements in process times, staffing and abandoned calls.

Dryad’s Silvaguard drone system extends Silvanet’s ultra-early fire detection with real-time aerial observation and marks a ...

The city of Albany is struggling to fix a critical problem CBS6 has been reporting on for years. A shortage of 911 ...

“We’re screaming for help, and we need everyone’s support,” said one 911 dispatcher, who didn’t want to show his face on camera out of fear of retaliation. He says his colleagues are ...

Multiple residents, including a South Bend Tribune journalist, reported difficulties reaching 911 dispatchers, with calls either ringing continuously or going silent. The issues with 911 calls ...