Holly Sharlow, a public safety telecommunications officer in Sumter County, received a call from Nancy Rader, whose husband, ...

An estimated 240 million calls are made to 911 in the U.S. each year, with wireless devices accounting for 80% or more of ...

In this edition, Olivia speaks with retiring Lake County dispatcher Carol Koon, who retired from the department after over ...

Hancock County 911 center invests in Next Generation 911 command units for remote emergency dispatching. The units are ...

Cincinnati, Hamilton County, Warren County, West Chester and Northeast Communications have brought their Computer Aided ...

First responders in rural areas like Jasper County often face challenges with radio communications, but a new tower aims to ...

Archuleta County police, sheriff, fire, and emergency medical services agencies enhance collaboration and response ...

Shawnta Privette, Baltimore City's first African-American CAD Technical Manager, breaks barriers in public safety and communications.

If it keeps bleeding, tell her to keep firm, steady pressure on it. Do not move him. Reassure him that help is on the way.

The improved times come as state lawmakers are pushing for a multi-million-dollar overhaul of antiquated 9-1-1 system.

State Police (KSP) telecommunicators at the Mayfield Post recently utilized the text messaging feature of their computer ...

(CAD) ...