One challenge shared by residents and 911 operators was a dispatch center pushed beyond its capacity for handling calls. In a two-hour period of downed trees and power lines, fires and traffic ...

“When someone calls 911, telecommunicators gather crucial information, dispatch the appropriate services and oftentimes provide life-saving instructions while help is on the way.” In ...

Picture of the suspect released by the dispatch center.FARGO, N.D. – The Barnes County 911 dispatch center posted on Facebook on the morning of April 10, saying that they’re looking for a man.

City leaders partnered with Family & Children’s Services to embed a COPES (Community Outreach Psychiatric Emergency Services) professional directly into the dispatch team. The move is designed ...