Even before a police, fire or rescue squad heads out to intervene in a crisis, the very first responder is the person who ...

The Multnomah County Sheriff's Office thanked 911 call-takers and dispatchers during National Public Safety Telecom Week, featuring Comfort Dog Burton's visit on social media.

N.C. Rep. Jeff McNeely delivered a simple message during his visit to the Iredell County Emergency Communications Center on ...

Every emergency call starts with the voices behind the call… dispatchers. A 9-1-1 dispatcher’s day is fast-paced, emotionally ...

National Public Safety Telecommunicators Week, April 14-18, honors dispatchers who assess a situation and dispatch emergency ...

Paula Lacey is a dispatcher at MetroSafe, and after 27 years on the job, she's ready to hang up her headset. Lacey works ...

Although what they do is behind the scenes, Fort Wayne Dispatchers describe the job as “first, first responders” or “the ...

The dispatchers who handle these calls are being honored this week as part of the National Public Safety Telecommunicators week.

National Dispatchers Week celebrates dispatchers everywhere. While the job of a dispatcher is mostly answering calls, things can get complex in an instant.

They may fly under the radar or behind the scenes, but 911 dispatchers are often the first to address a potentially serious situation. “We have to be ready for ...

National Public Safety Telecommunicators Week 2025 is April 13-19. The week is designed to show appreciation for 911 ...