Moving to Next-Gen 911 is more than just a technical challenge; it's a moral imperative as public safety agencies work to ...

Many of the phrases truly wise people use often, according to research, provide teaching moments and avenues for learning in ...

Make sure to talk to your kids about when it's necessary to call 911. Pretending to make a call is a great way to help kids feel prepared in case of an emergency. For more information and resources, ...

What are your job title and areas of responsibility? SWEAZY: Dispatch Supervisor, Assistant TAC Officer, LASO Officer ND: How ...

New data from the California Office of Emergency Services (Cal OES) shows significant improvement in 911 answering times by ...

Warren County and City of Vicksburg first responders come in a wide array of forms. From firefighters and medics to police ...

New equipment measure allows dispatchers to text anyone who contacts them via 911 The Atmore Police Department announced Monday that its emergency communications center is now equipped to handle 911 ...

CHARLESTON COUNTY, S.C. (WCSC) - The Charleston County Consolidated Emergency Communications Center has adopted a new and more advanced call-handling software that improves emergency responses from ...

CANTON − Emergency calls in Canton temporarily are being handled by the Stark County Sheriff’s dispatch center as the city fixes an issue with its phone system. City officials say residents ...

BURLINGTON, Vt. (WCAX) - Vermont public safety officials are looking for public input on a plan to streamline the state’s emergency dispatch centers. The Vermont Public Safety Communications ...

“I’m familiar with the area,” said Fire Alarm Dispatcher Frank Festa, 32, who took the 911 call before getting help from his supervisor, Matt Scullin, 46. The call came into their ...

If you dial 911 in Marathon County, someone just behind the door to the dispatch center will pick up and get you help. “They’re taking care of all of our Wausau Fire Department units and all ...