In a heart-pounding roadside emergency, a dispatcher with the Santa Rita Fire District helped deliver a baby over the phone.

Newly released 911 calls reveal the harrowing moments before and after a plane went down last Friday, killing all three ...

If you’re lucky enough to get a tour of Hall Ambulance’s new dispatch center in downtown Bakersfield, keep an eye on seven-year veteran dispatcher Julianne Solano. Emergency calls that would likely ...

Live Well Public Health Champion Awards pay tribute to public-private collaborations that foster wellness in the diverse ...

National Public Safety Telecommunicators Week 2025 is April 13-19. The week is designed to show appreciation for 911 ...

As the state takes steps to formally recognize 911 dispatchers as first responders, Armstrong County’s dispatchers were ...

Woodway Public Safety is recognizing 911 dispatcher Dylan Eckert as a hero for his calm and professional response during a ...

While dispatchers are not physically on the frontlines of emergencies, they are behind the scenes playing a crucial role in ...

Chicago’s 911 dispatchers and call takers were honored Thursday for their dedication, including Debra White, who is retiring after 40 years of service.

ALBANY, N.Y. (WRGB) - The new 911 ... emergency calls per hour. "So, times that by an 8-to-16-hour shift, it can be quite a bit," Oxentine added. The starting salary for an entry-level dispatcher ...