Tracy Carroll with Monroe County Emergency Services 911 said she has answered over 20,000 calls since she started at her role ...

Tracy Carroll with Monroe County Emergency Services 911 said she has answered over 20,000 calls since she started at her role in 2016.

"We got a 911 call from the Uber driver alleging that she had a drunk passenger, and they were arguing over the fact that the passenger might have had an open alcoholic beverage, which is illegal to ...

A sightseeing helicopter plunged into the Hudson River on Thursday, turning a family outing above Manhattan’s misty skyline ...

If you're lucky enough to get a tour of Hall Ambulance's new dispatch center in downtown Bakersfield, keep an eye on ...

Greene said if you accidentally call 911, don’t panic, and don’t hang up. “Stay on the phone,” he said. “You’re not going to ...

According to DEC data, its dispatchers are answering 88% of 911 calls in 15 seconds or less, which does not meet NENA ...

The number of expiring licenses for EMS staff continues to outnumber the number of people applying for new licenses. And it's ...

The next time you call 911, you might hear a buzzing in the sky before you hear sirens. The Rochester Police Department has started using drones as first responders to some 911 calls.

A roof collapse at the legendary Jet Set nightclub in Santo Domingo has plunged the Dominican Republic into mourning.