ServiceNow's acquisitions of Moveworks and Logik AI reaffirm just how serious they are about being a leader in the Agentic Era of CRM. But what else do they need to do for that to really happen?

With more than 20 years of extensive IT experience under his belt, Devanand Ramachandran works as a senior manager who is ...

How AI and Microsoft Dynamics 365 are transforming supply chainsBy Gary Regan, Chief Operating Officer at DAC SystemsIssued by Rubicomm for Dac SystemsJohannesburg, 04 Apr 2025Visit our press ...

Principal component analysis (PCA) is one of the most common exploratory data analysis techniques with applications in outlier detection, dimensionality reduction, graphical clustering, and ...

The best free CRM software makes it simple and easy to manage ... If you wish, you can import the contacts from an external app like Office 365. This platform lets you get real-time updates ...

We list the best CRM for startups, to make it simple and easy for a new business to manage communications and customer relationships. Although CRMs are well known for their role in large ...

The company intends for these tools to integrate seamlessly with both Microsoft Dynamics 365 and Salesforce CRM systems. The first agent ... They are paired with other components. This allows them to ...

A customer relationship management (CRM) database is a resource that contains all customer data that all departments within an organization can access. These data include customer information ...

When you purchase a perpetual version of the suite — say, Office 2021 or Office 2024 — its applications will never get new features, whereas apps in the “365” subscriptions are continually ...

Now, a new level of impact is at hand with the Microsoft 365 Copilot for Finance, an AI-powered, role-based Copilot agent designed to help government agencies accelerate time to business impact.