Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Forrester Research has named Pega a Leader in The Forrester Wave TM: Customer Relationship Management (CRM) ...

As we begin the new year in 2025, it’s paramount for companies to get an accurate assessment of exactly where they stand with the customer base ... Neglecting Post-Sale Engagement: Winning ...

So, let’s take a deep dive into what the nuances of the different leadership styles in retail are and how the right kind of leadership can change your team and your customer experience for the better.

Personalized customer engagement is no longer just an advantage; it’s an expectation. Sales teams are increasingly tasked with delivering real-time, tailored interactions across multiple touchpoints, ...

WALTHAM, Mass.--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Pega Customer Engagement Blueprint, a generative AI-powered ...

MINNEAPOLIS--(BUSINESS WIRE)--Total Expert, the FinServ leader in customer engagement software ... and provide customized quotes all from one dashboard. This transforms the way lenders can ...

Jacquelyn White is a content writer and strategist who has over 8 years of experience writing about various topics across industries with a focus on lifestyle, personal finance, design, and health ...